Help

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Once you have an account, there are two ways to sign in:

  1. Sign in here. Once you’re signed in, you can get to all your tools and services by going to My College Board Professional Account.
  2. Or you can sign in directly from the particular tool or service you want to use.

When you change schools, you can let us know by editing your profile. This will help prevent an interruption to your access to our tools and services. Here’s how to do it, in two steps:

  1. Update your profile.
    Sign in and go to Edit Professional Information. Update your professional organization and your job function.
  2. Get access to tools and services for your new school.
    Get access codes from your new school. Then go to My College Board Professional Account and get access to the products you need.

We recommend that you cancel the access you had to the tools and services you were using at your previous school.

If you’re an SSD Coordinator, submit a new SSD Coordinator form for access to SSD Online for your new school.

Some of our tools and services use access codes that expire. When this happens, you’ll need to extend your access by entering a new access code.

When access is close to expiring, you’ll see the expiration date in red on My College Board Professional Account. To extend access, here’s what you do:

Step 1: Get a new access code from your organization (see How do I get an access code?).

Step 2: Go to My College Board Professional Account and select 'Edit' next to the item that’s expiring.

Step 3: On the manage access page for that particular tool or service, enter your new access code and select 'update access'.

To update your profile information, you’ll need to sign in and then select your name from the top-right corner of the page.From the drop-down menu, select “View/edit full profile.”
 
Or you can go directly to View/Edit My Profile here.

When you need access to the same tools and services as someone else — whether you’re sharing their responsibilities or taking over their duties — you must create your own professional account. You can then add the same level of access to your profile that they have (or had).

If you don’t have an account, the first step is to sign-up for a new account.

You may be able to use the same access codes your predecessor used for their service. If they no longer have access to these codes, request new access codes — for more help see 'How do I get help with access?" under 'Getting Access' section of this help page.

Then go to My College Board Professional Account to get your own access.

To unsubscribe from non-transactional emails (for example College Board promotional emails)  that are sent to the address associated with your College Board professional account, you must update your account profile to reflect that you’re no longer interested in news and alerts. Sign in and go to Your Profile and select Edit next to “Contact Information.”

Please note: If you are a program participant, you will continue to receive some program-required emails. To be removed from SAT, PSAT/NMSQT, and AP coordinator emails, you must remove your contact information from those services individually by following the opt-out instructions at the bottom of the email message.

We'll help you reset it — it's easy, fast and secure. Just select Forgot password? (here or on the main sign-in page) and follow the instructions.

You'll be asked to:

  • Enter your username and your email address
  • Answer your security question*
  • Enter a new password

If you can't remember both your password and your username, select Forgot username? first — then go back and select Forgot password?

*If you’ve forgotten the answer to your security question, we can send you a temporary password to the email address on your account.

There are a couple ways to add access:

  1. If you don’t yet have an account, and you choose to create one directly from a prompt in the tool or service you want to use, it works like this:
    • During the sign-up process, you’ll be automatically guided to a page where you can enter your access code for that service (if required)
    • You can then proceed to either use the service immediately, or go to your account home page
  2. If you already have an account, and you’re adding access to a tool or service, it works like this:
    • Sign in and go to My College Board Professional Account
    • In the “Add Additional Tools and Services” section, find the particular item you want access to and select “Get access” (or “Request access,” depending on which it is
    • From there, you’ll be guided through the process of getting access

 

To prevent unauthorized people from viewing confidential information on our websites, many (but not all) of our tools and services for education professionals require an access code. Access codes are provided either to your employer or directly to you (depending on the tool or service). Access varies by levels of access and length - i.e. pre-defined time periods (one year, indefinitely, etc.).

When you receive an access code, you’ll need to sign in and go to My College Board Professional Account to enter it. From there, you can access the tools and services you’re signed up for.

You can get access to codes for College Board tools and services in several ways. Either through registering online with an access code distributed by your employer — or (in some cases directly from the College Board); or assigned to you directly by the College Board or by your school, district, or institution administrator. Depending on which one you need access to, the process may vary.

Once you enter your an access code, you won’t need to enter it on future visits to the site, until your access has expired and you have been given instructions on how to update.

Below is a list of the tools and services, along with information on how to get help with access.

Tool / Service How do I get an access code? When does it expire? Contact
AP® Class and Roster Management    


1-800-784-1462

AP® Course Audit To get an access code, you may reach the AP Course Audit Helpline toll free at 1-877-APHELP-0 (274-3570); International users call 541-246-2500. In order to participate in the AP Course Audit, the AP Course Audit school administrator must receive an access code. The AP Course Audit school administrator is the principal, or the principal’s designee, who is responsible for finalizing AP Course Audit forms, renewing authorizations from year to year, and assuring that the annual AP Course Ledger entry accurately reflects AP Course offerings at the school each academic year. As long as you have accessed your AP Course Audit account within the past 2 years, your access codes will not expire.


The AP Course Audit Helpline is available to assist you Monday through Friday, 8:00 a.m. to 5:00 p.m.

Toll free at 1-877-APHELP-0 (274-3570); International users call 541-246-2500.

AP® Digital Portfolio    


1-877-274-6467

AP Ordering AP Ordering access codes are emailed to AP Coordinator, alternate Coordinator, and the principal as listed on the AP participation form. Currently AP Ordering access is automatically renewed each year, so the access code never expires. If you have not received an access code, contact the administrator in charge of your school, district, or state.
AP Potential™ Access codes are emailed in early December to principals and AP Coordinators, and also appear on the PSAT/NMSQT Roster of Scores. District AP Potential access codes are mailed to the attention of district officials in early December. AP Potential access codes expire on December 1st each year, and new access codes are provided. If you have not received an access code, contact the administrator in charge of your school or district or call College Board Customer Service at call 1-866-630-9305.
Bulk Registration and Pre-ID Label Tool Access codes are provided via email in mid-August. Access expires on June 30th of the following year. If you have not received an access code, please call 1-800-784-1462 (toll free in the United States and Canada) for assistance.
College Board Online Store Access codes for APSI products are emailed in April. APSI access codes expire on September 15th of the current year. If you have not received an access code, please call 800-323-7155.
College Board Search College Board Search - an integrated suite of services including Student Search Service®, Enrollment Planning Service™ and Segment Analysis Service™ An access code is not required; however, please review our eligibility policies first, before requesting access. College Board Search access can be requested by filling out an online request form or sending an email to College Board Search. Your request will be reviewed (usually within 1-2 business days), and you will be contacted by email if your access is approved. For questions about College Board Search access and eligibility, contact us at College Board Search or call us at 1-866-499-5357.
Financial Aid Services

FAS access codes are provided by the College Board to the person listed as the Main Contact in each institution’s Service Options. If you need an access code, you should check with the administrator in charge of finaid online access at your institution. If you are the main contact at a school and do not have a necessary access code, email us at finaidservices@collegeboard.org.

Access codes will be provided by the College Board to the Director of Financial Aid or the Main Contact listed in the SOF only.

FAS access codes do not expire unless an institution has requested an expiration date. In those cases, the expiration date is selected by the school. For questions about FAS access codes email us at finaidservices@collegeboard.org or call us at 800-239-5888.
Online Reports - AP Score Reports for Educators AP Online Reports access codes are emailed to the AP Coordinator, the alternate AP Coordinator, and the principal as listed on the AP participation form, as well as the people at your institution who have active AP Course Audit authorization access. Access codes expire each year on June 23rd. However, each year we attempt to identify as many users as we can to renew access automatically. Candidates for automatic renewal are those users who have active AP Ordering access, AP Course Audit access, or are listed as a contact on the AP participation form.

If you need AP Online Reports access, you should contact your school’s AP Coordinator, alternate AP Coordinator, principal, or AP Course Audit school administrator. Additionally, you can contact AP Services.

1-877-274-6474 (toll free in the United States and Canada)
or 212-632-1781

SpringBoard® Online     1-877-999-7723
SSD Online - Services for Students with Disabilities SSD Online access can be requested by filling out an SSD Coordinator Form and faxing it to the College Board’s Services for Students with Disabilities at 1-866-360-0114. As soon as the form is processed (usually within 2-3 business days), you will be sent an access code, via email, that will allow you to access the application. As long as you are an active SSD Coordinator at your school and maintain a school-issued email address on your professional login account, you will continue to have access to SSD Online. If you do not use a school-issued email address, you will be required to send in a new SSD Coordinator Form prior to the start of each academic year to extend your access. If you have not received an access code within 2-3 business days after faxing in your SSD Coordinator Form you may contact Services for Students with Disabilities at 1-800-257-5123.
Test Ordering Access codes are included in the Registration Announcement that is mailed in April.   If you have not received an access code, call 1-888-477-7728.

You can enter your access code when you set up your account or anytime thereafter.

When you’re creating a new account, you’ll be given an opportunity to select “Get Access.” This will guide you through the process of entering your access code.

If you already have an account, you’ll need to sign in, go to My College Board Professional Account, and scroll down to the “My Tools and Services” section to edit your existing access or go to "Add Additional Tools and Services" section to add new access. From here, you’ll select the appropriate tool or service you need access to and enter your code.

If you need to get access to a tool or service for multiple institutions (say, you work for a school district and need access to information on many of the schools in that district), you can do this, but you’ll need an access code for each institution.

Once you have the codes, go to My College Board Professional Account, scroll down to the “My Tools and Services” section or "Add Additional Tools and Services" section, and select the appropriate tool or service.

From there, you can enter multiple access codes, whether they’re for one institution or different ones. You’ll see your list of institutions accumulate as you add them.

Some College Board tools and services assign a role to your access that represents the level of access you have for that tool or service. If there’s a role associated with your access code, you’ll be notified of it when you receive the code.

It’s important to note that, for our purposes, your role is unrelated to the job function listed on your College Board account. Rather, it simply represents what kind of information you’re allowed to view.

You can see your existing roles, if there are any, by visiting My College Board Professional Account.

A College Board professional account gives you access to tools and services for education professionals, including:

You must have an account to access these tools and services (and some require an access code as well).

If you think you already have a College Board professional account, try to sign in using the username and password you believe you previously set up. (Starting over means you’ll lose any access that you’ve previously been given.)

If you can’t remember your login information, try Forgot username? or Forgot password?.

You’ll need to let us know the school, district, state, or higher education institution you work when you sign up for an account. If you already have an account, you can edit your professional organization by editing your "Professional Information" in your profile

Here’s how:

  1. In the Professional Information section, enter the ZIP code of your employer if you know it. This will help refine your list of options.
  2. Start typing the name of your employer in the next field, labeled “Where do you work?”
  3. Select your organization from the list of options.

Alternately, you can enter your AI, DI, or CEEB code in that same field. If you search by school code, you won’t need to enter the ZIP code or any other information.

If you have trouble finding your organization, try searching a few different ways. If it still doesn’t come up, select “My organization is not listed.”

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